Collect Card Details in Documents & Contracts

Collect Card Details in Documents & Contracts

April 18, 20261 min read

Documents & Contracts create the perfect event to solidify customer relationships. Even though using this formal agreement as the payment collection point is logical, a direct payment option was missing. We’ve added the Card Details element to allow you to request payment information upon signing. Let’s learn how to use it!

⭐️ How To Collect Card Details in Documents & Contracts?

  1. Open the document builder, click “+ Add Element,” and drag the “Card Details” field into your document.

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  2. Assign the field to a signer and mark it as required.

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  3. Send the document to the signer.

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  4. Once sent, when the signer clicks the field, a pop-up window will appear so they can fill in their information and save it for future payments.

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⭐️Why Is This Feature Beneficial To Your Company?

  • Direct Payment Collection: Easily capture payment details upfront during document signing, eliminate follow-ups, and reduce payment drop-offs.

  • Information Retention: The card gets securely saved as soon as the user selects add card and can be used later for payments, laying the foundation for auto-pay and subscriptions.

  • Minimized Customer Friction: Remove the extra step of collecting payments via an invoice or payment link, leading to more satisfied customers thanks to the straightforward process.

With this element, signers can securely add their card while filling out the document, and the card gets saved for future payments, giving them a sense of security while streamlining the process. We hope you enjoy it!

Raichel.ai

Raichel.ai

Raichel.ai, founded by Angela Bryant, empowers entrepreneurs with intelligent automation and customer relationship management (CRM) tools designed to elevate engagement and streamline business operations. At the heart of our platform is Raichel, our 24/7 AI Agent, who answers calls, handles FAQs, books appointments, and nurtures client relationships — all in real time. Our all-in-one system also features automated marketing campaigns, a unified communications hub, and smart scheduling, giving businesses the power to grow efficiently with less stress. Guided by our core values — integrity, commitment, value-centric service, and unwavering support — Raichel.ai is more than just software. We’re your partner in building a thriving business, offering the tools and personalized service you need to succeed with confidence.

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