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TikTok Comment Management in Social Planner

TikTok Comment Management in Social Planner

TikTok Comment Management in Social PlannerRaichel.ai
Published on: 15/04/2026

Make your business feel approachable, respond to TikTok comments from the Social Planner.

Social Media PlannerConversationsSites
Brand Board Colors in Forms & Surveys

Brand Board Colors in Forms & Surveys

Brand Board Colors in Forms & SurveysRaichel.ai
Published on: 15/04/2026

Instead of manually entering and reusing color codes, you can now access your Brand Board colors directly from the Builder color picker. Helping you keep styles more consistent across assets and easily update custom colors. Let's check the changes!

Forms Surveys & Quizzes
Media Storage Accessible Via Workflows

Media Storage Accessible Via Workflows

Media Storage Accessible Via WorkflowsRaichel.ai
Published on: 14/04/2026

Previously, you had to re-upload files or paste media links by hand to repeat attachments across workflow actions. With this update, you can now choose an asset from your media library or upload a new file, and maintain it across duplicate actions and workflows. Let's learn how to use this feature!

Workflows and AutomationsGeneral
Email Support in Conversation AI

Email Support in Conversation AI

Email Support in Conversation AIRaichel.ai
Published on: 11/04/2026

Conversation AI can now help respond to incoming emails with the same intelligence and personalization available across other chat channels, including support for email-specific features. Let's check the changes!

Email and SMS Marketing/CampaignsAI AgentConversations