"Other" Option in Forms & Surveys
You can now add an 'Other' option to multiple-choice fields in Forms & Surveys. This allows respondents to enter their own answers when the provided options don’t fully capture their response, ensuring more accurate data collection.
⭐️Why Is This Feature Beneficial To Your Company?
Increased Flexibility: Provide space for customers to enter their response if it doesn’t match the provided ones, creating a tailored input from a single field.
Better Data Insights: When a viewer selects this option, you can access their custom response with all other submissions; no need to create or check extra fields.
Effortless Tracking: This feature keeps all responses centralized, resulting in reports that display them alongside standard answers.
⭐️How To Use The "Other" Option in Forms & Surveys?
Add a Checkbox or Radio field to your form or survey.
Open the field’s settings and switch to the Options Tab.
Click + Add “other” option.
Complete your form/survey as normal, then save your changes. If you preview your creation, the “Other” will be a blank field for customers to enter a response.
The “Other” option provides an easy way to give control to customers over their responses while keeping data centralized and organized into a singular field. Use it to connect with customers and get to know them!
