Shipping & Delivery Rates

A small online boutique uses the CRM to manage their e-commerce operations. With the new shipping and delivery rate management feature, they can easily set up different shipping options based on customer location and order value, ensuring accurate shipping costs and a smooth checkout process for their customers.

Shipping & Delivery Rates: The CRM now offers shipping and delivery rate management capabilities, allowing businesses to easily configure and customize shipping options for their e-commerce stores, simplifying order fulfillment and enhancing customer satisfaction.

⭐️ Why does it matter to your business?

• Flexible shipping options: Businesses can configure a variety of shipping methods and rates based on location, weight, or order value, providing customers with a range of choices tailored to their preferences and needs.

• Automated rate calculation: The system automatically calculates shipping rates during the checkout process, eliminating manual calculations and ensuring accurate shipping costs for each order, thereby reducing errors and improving efficiency.

• Enhanced customer experience: By offering transparent and customizable shipping options, businesses can provide a seamless and convenient shopping experience, leading to increased customer satisfaction and loyalty.

⭐️ How To Use Shipping & Delivery Rates:

1. Access the payments tab from the left navigation menu. Go to Settings > Shipping & Delivery > + Add Zone.

   

2. Fill in the required details.

   

3. After that click on “+ Add rate”.

   

4. Fill in the required fields. Click on the checkbox to enable Conditional Pricing. Add the minimum and maximum price and click on Add.

   

5. After that you can see the added rates, conditions and pricing. You can also edit these by clicking on the three dots.

   

6. You can see the added shipping details on the order form.

   

This feature empowers businesses to streamline order fulfillment, automate shipping rate calculations, and enhance the overall customer experience, ultimately driving customer satisfaction, loyalty, and business growth.