TikTok DMs & Comment Automation

TikTok DMs & Comment Automation

Workflows and Automations
October 28, 2025•1 min read

TikTok helps you reach and connect with audiences in an approachable way, encouraging them to interact with your business. To make responding to their engagement easier, we’re glad to introduce the option to automate replies with workflows. Let’s check how!

⭐️ How To Automate TikTok Responses?

  1. To manage DMs, set the trigger to customer replied and add the filter “Reply channel is TikTok.”

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  2. Choose the action “TikTok Interactive Messages” and configure your automated response.

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  3. To automate responses to comments, use the trigger “TikTok Comment(s) on a Reel.”

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  4. Add the action Reply in Comment to automate responses.

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⭐️Why Is This Feature Beneficial To Your Company?

  • Easy Conversation Management: View and reply to TikTok messages directly from your Conversation inbox, no need to switch platforms

  • Automated DM Responses: Create TikTok DM automations for seamless, consistent communication that makes contacts feel valued and special.

  • Algorithm Prioritization: Boost engagement by automatically replying to TikTok comments, helping you generate more leads and helping your posts remain at the top of everyone's For You page.

Using automation to respond to your TikTok comments helps you be more active, boosting your posts and connecting with an even bigger audience. We hope you enjoy it!

workflowautomationstiktok
Raichel.ai, founded by Angela Bryant, empowers entrepreneurs with intelligent automation and customer relationship management (CRM) tools designed to elevate engagement and streamline business operations. At the heart of our platform is Raichel, our 24/7 AI Agent, who answers calls, handles FAQs, books appointments, and nurtures client relationships — all in real time. Our all-in-one system also features automated marketing campaigns, a unified communications hub, and smart scheduling, giving businesses the power to grow efficiently with less stress. Guided by our core values — integrity, commitment, value-centric service, and unwavering support — Raichel.ai is more than just software. We’re your partner in building a thriving business, offering the tools and personalized service you need to succeed with confidence.

Raichel.ai

Raichel.ai, founded by Angela Bryant, empowers entrepreneurs with intelligent automation and customer relationship management (CRM) tools designed to elevate engagement and streamline business operations. At the heart of our platform is Raichel, our 24/7 AI Agent, who answers calls, handles FAQs, books appointments, and nurtures client relationships — all in real time. Our all-in-one system also features automated marketing campaigns, a unified communications hub, and smart scheduling, giving businesses the power to grow efficiently with less stress. Guided by our core values — integrity, commitment, value-centric service, and unwavering support — Raichel.ai is more than just software. We’re your partner in building a thriving business, offering the tools and personalized service you need to succeed with confidence.

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