A2P Registration Identity Verification Required

A2P Registration Identity Verification Required

system update
April 16, 2025•1 min read

The A2P registration is here to protect your business and customers, minimizing spam and the risk of scams. To make this stronger, we’ve added identity verification steps for users who exhibit certain risk signals.

⭐️How Do These Changes Work?

After entering business and contact details, users may be shown a verification prompt.

1

You will be required to upload a valid government-issued ID.

2

You will be prompted to capture a live selfie using your device's camera, including face movement instructions.

3

Verification happens instantly. Upon success, users are returned to the registration flow to proceed as usual.

⭐️Why Was This Change Made?

This change helps us ensure a trusted, compliant, and secure messaging experience. Protecting you from fraud and brand impersonation without disrupting your experience.

This added verification is compliant with industry-wide verification standards, protecting your business reputation and lowering the risk of fraud.

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Raichel.ai, founded by Angela Bryant, empowers entrepreneurs with intelligent automation and customer relationship management (CRM) tools designed to elevate engagement and streamline business operations. At the heart of our platform is Raichel, our 24/7 AI Agent, who answers calls, handles FAQs, books appointments, and nurtures client relationships — all in real time. Our all-in-one system also features automated marketing campaigns, a unified communications hub, and smart scheduling, giving businesses the power to grow efficiently with less stress. Guided by our core values — integrity, commitment, value-centric service, and unwavering support — Raichel.ai is more than just software. We’re your partner in building a thriving business, offering the tools and personalized service you need to succeed with confidence.

Raichel.ai

Raichel.ai, founded by Angela Bryant, empowers entrepreneurs with intelligent automation and customer relationship management (CRM) tools designed to elevate engagement and streamline business operations. At the heart of our platform is Raichel, our 24/7 AI Agent, who answers calls, handles FAQs, books appointments, and nurtures client relationships — all in real time. Our all-in-one system also features automated marketing campaigns, a unified communications hub, and smart scheduling, giving businesses the power to grow efficiently with less stress. Guided by our core values — integrity, commitment, value-centric service, and unwavering support — Raichel.ai is more than just software. We’re your partner in building a thriving business, offering the tools and personalized service you need to succeed with confidence.

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