CC & BCC Support in Internal Email Notifications

CC & BCC Support in Internal Email Notifications

August 19, 20251 min read

Internal Notifications help you keep your team updated and on track. However, using this action previously didn’t allow you to notify more than one user at a time. Thanks to this update, that is no longer a problem. Come check it out!

⭐️How Will These Changes Affect You?:

  • Multiple Recipients: Enable the cc or bcc options to include various recipients in a single email notification.

    a
  • Individual Selection: Each field can be included individually, allowing you to add recipients under your preferred copy style.

    b

⭐️How To Add CC or BCC Recipients?

To notify multiple users simultaneously, follow these steps in your workflow.

  1. Inside the workflow builder, add the Internal Notification Action.

    1
  2. Select the notification type as Email.

    2
  3. Click the CC or BCC options, which will add a field for you to add the recipients.

    3
  4. Once you’ve entered the action details, click Save.

    4

Upon completing your workflow, this modification will help you notify all desired team members, removing the limitations of only contacting the selected user. We hope this improves your internal communications.

Raichel.ai, founded by Angela Bryant, empowers entrepreneurs with intelligent automation and customer relationship management (CRM) tools designed to elevate engagement and streamline business operations. At the heart of our platform is Raichel, our 24/7 AI Agent, who answers calls, handles FAQs, books appointments, and nurtures client relationships — all in real time. 

Our all-in-one system also features automated marketing campaigns, a unified communications hub, and smart scheduling, giving businesses the power to grow efficiently with less stress. Guided by our core values — integrity, commitment, value-centric service, and unwavering support — Raichel.ai is more than just software. We’re your partner in building a thriving business, offering the tools and personalized service you need to succeed with confidence.

Raichel.ai

Raichel.ai, founded by Angela Bryant, empowers entrepreneurs with intelligent automation and customer relationship management (CRM) tools designed to elevate engagement and streamline business operations. At the heart of our platform is Raichel, our 24/7 AI Agent, who answers calls, handles FAQs, books appointments, and nurtures client relationships — all in real time. Our all-in-one system also features automated marketing campaigns, a unified communications hub, and smart scheduling, giving businesses the power to grow efficiently with less stress. Guided by our core values — integrity, commitment, value-centric service, and unwavering support — Raichel.ai is more than just software. We’re your partner in building a thriving business, offering the tools and personalized service you need to succeed with confidence.

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