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Raichel.aiConversation AI can now help respond to incoming emails with the same intelligence and personalization available across other chat channels, including support for email-specific features. Let's check the changes!
Raichel.aiNow you can book appointments in Services Calendar directly through chat using Conversation AI across all supported channels, SMS, Live Chat, Facebook, Instagram, and WhatsApp. Let's check the improvement!
Raichel.aiWhile SLAs helped define response time expectations, there was no clear visibility into performance. So we’ve added a dashboard to bring all of that into one place, giving you clear visibility into response times, SLA adherence, and overall performance trends. Let's learn how to use it!
Raichel.aiHaving control over how long and detailed your bot’s replies are can greatly improve your customers' experience. With this new feature, you can choose between concise, balanced, or detailed responses based on your business needs. Let's learn how to use it!
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