SYSTEM UPDATES, NEW FEATURES, AND IMPROVED TOOLS

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Auto Follow up in Conversation AI

Auto Follow up in Conversation AI

Auto Follow up in Conversation AIRaichel.ai
Published on: 06/06/2025

Your Conversation AI helps you manage customer chats with ease, but if the contact loses interest, what can it do? With this feature, you can reconnect with them automatically, thus removing the need for manual intervention or building complex workflows.

AI AgentConversations
Private Channel-Based Course Access

Private Channel-Based Course Access

Private Channel-Based Course AccessRaichel.ai
Published on: 29/05/2025

Your Courses are a great way to offer value to your community members. Private Channels create pockets of exclusivity within your communities. So, we’ve mixed the two to bring you an improved way to approach your offers! Follow along to understand how you can use it.

Conversations
Transfer Bot Action in Conversation AI

Transfer Bot Action in Conversation AI

Transfer Bot Action in Conversation AIRaichel.ai
Published on: 27/05/2025

Your Conversation AI is a powerful assistant for conversation management. Providing you with a team even if you're a one-person business. This new feature offers the personalization of using multiple Conversation bots without information blocks, by transferring chats across agents to provide specialized attention.

Workflows and AutomationsAI AgentConversations
Internal Chat for Team Communication

Internal Chat for Team Communication

Internal Chat for Team CommunicationRaichel.ai
Published on: 23/04/2025

Internal communications are as important to running your business as reaching out to customers. With this new feature, you can seamlessly coordinate with your team while attending to customer needs.

Workflows and AutomationsConversations