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NOTE: Before using the search bar,
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our entire library of updates.
Raichel.aiA new toggle in Chat Window Additional Options helps reduce blocking time and improve the user experience, especially on mobile, while giving you more control over performance and engagement. Let’s take a closer look!
Raichel.aiConversation AI now offers more granular pause controls. The "Send bot to sleep when I send a..." setting has been split into separate options for manual and automated messages. Let’s take a closer look!
Raichel.aiChat Widgets help capture attention and encourage customer interaction, but placement can sometimes feel distracting. You can now use an embedded option for Voice AI widgets for a smoother experience. Let’s see how it works!
Raichel.aiConversation AI continuously adapts as it responds to customers, but some situations require specific replies. You can now set conditions in the Knowledge Base that trigger exact responses when certain scenarios are detected. Here’s how it works!
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