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NOTE: Before using the search bar, tap Home first. This refreshes the feed so you’re searching our entire library of updates.

NOTE: Before using the search bar,

tap Home first. This refreshes the

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our entire library of updates.

Embedded Voice AI Chat Widgets

Embedded Voice AI Chat Widgets

Embedded Voice AI Chat WidgetsRaichel.ai
Published on: 02/06/2026

Chat Widgets help capture attention and encourage customer interaction, but placement can sometimes feel distracting. You can now use an embedded option for Voice AI widgets for a smoother experience. Let’s see how it works!

AI AgentConversationsFunnels & WebsitesSites
Triggers/Instructions in Conversation AI Knowledge Base

Triggers/Instructions in Conversation AI Knowledge Base

Triggers/Instructions in Conversation AI Knowledge BaseRaichel.ai
Published on: 01/05/2026

Conversation AI continuously adapts as it responds to customers, but some situations require specific replies. You can now set conditions in the Knowledge Base that trigger exact responses when certain scenarios are detected. Here’s how it works!

AI AgentConversations
Messaging Analytics

Messaging Analytics

Messaging AnalyticsRaichel.ai
Published on: 28/04/2026

Messaging Analytics has been redesigned to give you deeper insight into SMS performance with interactive charts, richer data, actionable insights, and a cleaner layout to help you stay connected with customers. Let’s explore it!

Conversations
TikTok Comment Management in Social Planner

TikTok Comment Management in Social Planner

TikTok Comment Management in Social PlannerRaichel.ai
Published on: 15/04/2026

Make your business feel approachable, respond to TikTok comments from the Social Planner.

Social Media PlannerConversationsSites