Product Review Submitted Trigger
Customer reviews are a powerful tool that helps you improve your business and create a trustworthy image in the marketplace. However, if not properly managed, they become lost opportunities and disconnection points, so we’ve added the Product Review Submitted Trigger to help you automate the process. Let’s check how to use it!
⭐️How to Use The Product Review Submitted Trigger?
Create or edit a workflow in the Workflows tab of the automation section.
Click Add New Trigger and select Product Review Submitted from the Ecommerce Store Category.
Click Add filters to add details about the review, such as the product or user name.
Once you’ve set your filters, click Save Trigger to finalize.
⭐️Why Is This Feature Beneficial To Your Company?
Easy Review Management: This trigger lets you automate the review and response process the moment a customer submits a product review by using workflows.
Targeted Automation: Fine-tune when the trigger fires using filters for username and email, Review comment, headline, rating, Global Product, and Store name.
Improved Customer Experience: This trigger makes it easy to respond to feedback, manage reviews, and drive engagement automatically, helping you make customers feel heard and cared for.
Use this new trigger, along with existing actions, to create special rewards for customers who show appreciation, quickly address issues, and more. We hope you enjoy it!
