New Review Received Trigger
Automatically respond when a new review comes in from any platform, making it easier to stay on top of customer feedback and keep customers feeling heard. Explore how it works!
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NOTE: Before using the search bar,
tap Home first. This refreshes the
feed so you’re searching
our entire library of updates.
Automatically respond when a new review comes in from any platform, making it easier to stay on top of customer feedback and keep customers feeling heard. Explore how it works!
Customer reviews are a powerful tool that helps you improve your business and create a trustworthy image in the marketplace. However, if not properly managed, they become lost opportunities and disconnection points, so we’ve added the Product Review Submitted Trigger to help you automate the process. Let’s check how to use it!
Review requests let you connect with your customers and improve your business. However, review requests supported only one static image (usually a logo) via MMS, which could feel limiting. With this update, users can now dynamically upload and send images. Let’s check how to use it!

Reviews are the bread and butter of social currency for businesses, they allow you to build a strong positive image and influence customers to complete purchases with you. To avoid blind spots, we’re happy to announce you can connect 40+ and monitor them in one place.
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