Review Requests Page

Review Requests Page

Review Management
April 04, 2026•1 min read

Review requests can be sent in many ways and provide you with customer insights. However, sorting through the responses can become overwhelming once you’re receiving plenty of replies. So, we’ve improved the Request page with powerful search and filtering capabilities for better request management. Let's check the changes!

⭐️How Will These Changes Affect You?:

Search Bar: Added a search bar at the top of the Review Request page that supports result pulling for contact name, email, and phone number.

a

Channel Filters: Use the “Sent via” selector to limit results to reviews requested specifically from WhatsApp, Email, or Phone.

b

Status Selector: Use the “Status” selector to limit the shown results by selecting from Queued, Undelivered, Failed, Sent, Delivered, Opened, and Read.

c

⭐️Why Is This Feature Beneficial To Your Company?

  • Increased Control: This feature reduces the need for manual scrolling and pagination, minimizing time-waste and avoiding errors, especially for high-volume accounts.

  • Rapid Review Location: With search and filtering, your team can quickly find the right contact and take action, improving response times and customer experience.

  • Simplified Insights: The filters swiftly separate data, giving you a clear view of emerging tendencies in your reviews and simplifying customer retargeting.

The powerful search and filtering capabilities will help you address reviews swiftly, providing a smooth response management that keeps customers happy and helps you prevent issues head-on. We hope you enjoy it!

reputationreview request
Raichel.ai, founded by Angela Bryant, empowers entrepreneurs with intelligent automation and customer relationship management (CRM) tools designed to elevate engagement and streamline business operations. At the heart of our platform is Raichel, our 24/7 AI Agent, who answers calls, handles FAQs, books appointments, and nurtures client relationships — all in real time. Our all-in-one system also features automated marketing campaigns, a unified communications hub, and smart scheduling, giving businesses the power to grow efficiently with less stress. Guided by our core values — integrity, commitment, value-centric service, and unwavering support — Raichel.ai is more than just software. We’re your partner in building a thriving business, offering the tools and personalized service you need to succeed with confidence.

Raichel.ai

Raichel.ai, founded by Angela Bryant, empowers entrepreneurs with intelligent automation and customer relationship management (CRM) tools designed to elevate engagement and streamline business operations. At the heart of our platform is Raichel, our 24/7 AI Agent, who answers calls, handles FAQs, books appointments, and nurtures client relationships — all in real time. Our all-in-one system also features automated marketing campaigns, a unified communications hub, and smart scheduling, giving businesses the power to grow efficiently with less stress. Guided by our core values — integrity, commitment, value-centric service, and unwavering support — Raichel.ai is more than just software. We’re your partner in building a thriving business, offering the tools and personalized service you need to succeed with confidence.

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