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NOTE: Before using the search bar, tap Home first. This refreshes the feed so you’re searching our entire library of updates.

NOTE: Before using the search bar,

tap Home first. This refreshes the

feed so you’re searching

our entire library of updates.

Review Requests Page

Review Requests Page

Review Requests PageRaichel.ai
Published on: 04/04/2026

Review requests can be sent in many ways and provide you with customer insights. However, sorting through the responses can become overwhelming once you’re receiving plenty of replies. So, we’ve improved the Request page with powerful search and filtering capabilities for better request management. Let's check the changes!

Review Management
New Goal Events

New Goal Events

New Goal EventsRaichel.ai
Published on: 24/03/2026

The Goal Event action helps you efficiently manage contacts who meet a specific condition. We’ve increased the events this action supports to include when a contact pays an invoice or clicks a review request link. Let's check the changes!

Workflows and AutomationsProduct Payment InvoiceReview Management
Manual Reviews in Reputation

Manual Reviews in Reputation

Manual Reviews in ReputationRaichel.ai
Published on: 31/12/2025

Reviews are an awesome way to build a strong image for your business, easily inspiring customers to trust and purchase your products. However, not all reviews will happen in an integrated platform. So, we’re introducing a way to record and showcase customer feedback collected outside of them. Let’s learn how to use it!

Review Management
Video Testimonials in Reputation

Video Testimonials in Reputation

Video Testimonials in ReputationRaichel.ai
Published on: 19/12/2025

The best motivator for customers to do business with you is trust, especially with online sales, since they help you establish yourself as a better alternative to competitors. We’ve added a section to help you collect authentic video reviews from your customers directly inside the CRM. Let’s check how to use it!

Review Management