Conditional Visibility Improvements in Email Builder

Conditional Visibility Improvements in Email Builder

June 15, 20261 min read

Conditional Visibility is now more flexible and easier to manage with support for layouts and value-based conditions. Let's check the improvements and how they work!

⭐️How Do These Changes Affect You?:

  • Visibility Rules for Layouts: Layouts now include a dedicated Visibility tab alongside Edit, so you can apply conditional visibility to the entirety instead of configuring each element individually.

    a
  • Value-Based Operators: Added IS EMPTY and IS PRESENT operators for more dynamic conditions.

    b
  • Visibility Options: All custom fields, including attachment fields, are now supported in the conditional visibility dropdown.

    c

⭐️How To Configure Conditional Visibility?

Let’s go over how to configure conditional visibility for entire layouts!

  1. Select any layout or element inside the email builder, then open the Visibility tab and enable Conditional Sending.

    1
  2. Choose the field you want to evaluate.

    2
  3. Select a conditional statement.

    3
  4. Set the required value, if applicable, and save.

    4

This enables cleaner handling of empty or missing field values, eliminates repetitive rule setup across multiple elements, and makes Conditional Visibility significantly more powerful. We hope you enjoy it!


Raichel.ai

Raichel.ai

Raichel.ai, founded by Angela Bryant, empowers entrepreneurs with intelligent automation and customer relationship management (CRM) tools designed to elevate engagement and streamline business operations. At the heart of our platform is Raichel, our 24/7 AI Agent, who answers calls, handles FAQs, books appointments, and nurtures client relationships — all in real time. Our all-in-one system also features automated marketing campaigns, a unified communications hub, and smart scheduling, giving businesses the power to grow efficiently with less stress. Guided by our core values — integrity, commitment, value-centric service, and unwavering support — Raichel.ai is more than just software. We’re your partner in building a thriving business, offering the tools and personalized service you need to succeed with confidence.

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