SYSTEM UPDATES, NEW FEATURES,

IMPROVED TOOLS AND GUIDES

Discover what’s new, what’s improved, and how to use it—all in one place.

We’re dedicated to keeping you up-to-date and elevating your learning experience.

Be sure to bookmark this page - https://Raichel.ai/blogs

and visit often to see how we're continuously working to support your success.

Home Button = most recent post

Home Button = most recent post

NOTE: Before using the search bar, tap Home first.

This refreshes the feed so you’re searching our entire library of updates.

NOTE: Before using the search bar,

tap Home first. This refreshes the

feed so you’re searching

our entire library of updates.

Comment Management in Social Planner

Comment Management in Social Planner

Comment Management in Social PlannerRaichel.ai
Published on: 17/10/2025

Interacting with your audience frequently helps you build community and rapport, making your brand more accessible to them and enticing customers to pick you above your competitors. We’ve added a section to easily manage incoming comments without leaving your CRM. Let’s learn how to use it!

Email and SMS Marketing/CampaignsSocial Media PlannerConversations
Countdown Timer Labels

Countdown Timer Labels

Countdown Timer LabelsRaichel.ai
Published on: 25/09/2025

The labels on your Countdown timer help viewers understand the remaining time. However, the standard text of your countdown timer may not resonate in some locations. We’ve made a small update to prevent this issue. Let’s check it out!

Funnels & Websites
Prospecting Lead Widget

Prospecting Lead Widget

Prospecting Lead WidgetRaichel.ai
Published on: 01/08/2025

The prospecting tool helps you capture leads and provide them with metrics right away. However, such a powerful tool was limited in many ways, so we’ve made some updates to increase its potential. Let's check it out!

CRM and Pipelines
Wait Time in Recurring Timer

Wait Time in Recurring Timer

Wait Time in Recurring TimerRaichel.ai
Published on: 09/07/2025

Recurring timers are great for repeating offers, helping you create a sense of urgency without manually refreshing the counter every time. However, for offers that have longer downtimes between them, you need to add a waiting period. Let’s learn how to use this new feature to do so!

Email and SMS Marketing/CampaignsWorkflows and AutomationsFunnels & Websites