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NOTE: Before using the search bar, tap Home first. This refreshes the feed so you’re searching our entire library of updates.

NOTE: Before using the search bar,

tap Home first. This refreshes the

feed so you’re searching

our entire library of updates.

Conditional Visibility Improvements in Email Builder

Conditional Visibility Improvements in Email Builder

Conditional Visibility Improvements in Email BuilderRaichel.ai
Published on: 15/06/2026

Conditional Visibility is now more flexible with support for layouts and value-based conditions, making it easier to control what users see. Let’s see how it works!

Email and SMS Marketing/Campaigns
Email Support in Conversation AI

Email Support in Conversation AI

Email Support in Conversation AIRaichel.ai
Published on: 11/04/2026

Conversation AI can now help respond to incoming emails with the same intelligence and personalization available across other chat channels, including support for email-specific features. Let's check the changes!

Email and SMS Marketing/CampaignsAI AgentConversations
Template Library UI

Template Library UI

Template Library UIRaichel.ai
Published on: 11/09/2025

We’ve redesigned the Template Library, giving you improved navigation, a simpler layout, and a faster experience. Since using it has changed a bit, follow along to learn how to use it!

Email and SMS Marketing/Campaigns
Switch Form Type in Email Builder

Switch Form Type in Email Builder

Switch Form Type in Email BuilderRaichel.ai
Published on: 25/06/2025

Crafting the perfect email takes a lot of trial and error, so we want to make changing details as easy as possible. So, we’ve made a few changes to the form element management, making switching back and forth easier. Let's check it out!

Email and SMS Marketing/CampaignsForms Surveys & Quizzes