SYSTEM UPDATES, NEW FEATURES,

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NOTE: Before using the search bar,

tap Home first. This refreshes the

feed so you’re searching

our entire library of updates.

Template Library UI

Template Library UI

Template Library UIRaichel.ai
Published on: 11/09/2025

We’ve redesigned the Template Library, giving you improved navigation, a simpler layout, and a faster experience. Since using it has changed a bit, follow along to learn how to use it!

Email and SMS Marketing/Campaigns
Switch Form Type in Email Builder

Switch Form Type in Email Builder

Switch Form Type in Email BuilderRaichel.ai
Published on: 25/06/2025

Crafting the perfect email takes a lot of trial and error, so we want to make changing details as easy as possible. So, we’ve made a few changes to the form element management, making switching back and forth easier. Let's check it out!

Email and SMS Marketing/CampaignsForms Surveys & Quizzes
Create New Tags in the Send or Schedule Page

Create New Tags in the Send or Schedule Page

Create New Tags in the Send or Schedule PageRaichel.ai
Published on: 19/06/2025

The way customers react to your email marketing is a huge indicator of their interest level in your products. Grouping them based on this response can help you capture potential opportunities. This feature will help you achieve that. Give it a look!

Email and SMS Marketing/CampaignsCRM and Pipelines
Text Snippets in Email Builder

Text Snippets in Email Builder

Text Snippets in Email BuilderRaichel.ai
Published on: 13/06/2025

There’s no better place in your CRM to save frequently used messages than your Text Snippets. They help you quickly respond to customers and keep information handy, so we’re excited to introduce their inclusion to the email builder!

Email and SMS Marketing/CampaignsCRM and PipelinesConversations