Edit Service Bookings After Payment

Edit Service Bookings After Payment

July 29, 20261 min read

When managing your Service appointments, many teams encountered complications in handling paid appointments. To make this easier than ever, you can now fully edit both paid and unpaid service appointments without needing to cancel and recreate the booking. Let’s learn what has changed!

⭐️How Do These Changes Affect You?

  • Complete Booking Editing: You can now edit both paid and unpaid service bookings, with editing support for services, add-ons, coupons, and other booking details.

    a
  • Automatic Payment Reconciliation: Edits automatically recalculate the booking total to reflect the latest payment status and support refund processing in the appointment modal.

    b
  • Smarter Order Management:Every service booking remains linked to its associated order, and if a refund has been initiated but is still being processed, editing will be temporarily disabled until the refund is completed.

    c

⭐️How To Edit A Service Booking After Payment?

Let’s learn how to edit an already paid-for service booking!

  1. Locate an existing Service Booking inside your calendar and click it to open its details.

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  2. Click the pencil icon to edit the appointment.

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  3. Make any required changes.

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  4. Save your changes.

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Whether your customer wants to add another service, change the assigned staff member, update add-ons, or apply a coupon after booking, you can make those changes seamlessly while keeping the booking, order, and payment information in sync. We hope you enjoy it!

Raichel.ai

Raichel.ai

Raichel.ai, founded by Angela Bryant, empowers entrepreneurs with intelligent automation and customer relationship management (CRM) tools designed to elevate engagement and streamline business operations. At the heart of our platform is Raichel, our 24/7 AI Agent, who answers calls, handles FAQs, books appointments, and nurtures client relationships — all in real time. Our all-in-one system also features automated marketing campaigns, a unified communications hub, and smart scheduling, giving businesses the power to grow efficiently with less stress. Guided by our core values — integrity, commitment, value-centric service, and unwavering support — Raichel.ai is more than just software. We’re your partner in building a thriving business, offering the tools and personalized service you need to succeed with confidence.

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