SYSTEM UPDATES, NEW FEATURES, AND IMPROVED TOOLS

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Book Appointments with Contact’s Assigned User

Book Appointments with Contact’s Assigned User

Book Appointments with Contact’s Assigned UserRaichel.ai
Published on: 15/07/2025

Your conversation AI helps you manage customer needs, including appointment booking. However, when using Round Robin calendars, the random appointment owner can be jarring for customers and create confusion. So, we’ve added an override option to minimize those effects. Let’s check it out!

AI AgentCalendars and Appointments
Contact-Linked Appointment Notes

Contact-Linked Appointment Notes

Contact-Linked Appointment NotesRaichel.ai
Published on: 19/06/2025

Adding notes to your appointments helps you connect with customers and bring them a better experience. However, the notes are specific to each contact, so this improvement makes the experience smoother by keeping the notes attached across modules.

CRM and PipelinesCalendars and Appointments
View Form Submissions in Appointment Modal

View Form Submissions in Appointment Modal

View Form Submissions in Appointment ModalRaichel.ai
Published on: 17/04/2025

We know that when you’re having an appointment with a customer, there’s nothing worse than missing important information. But don’t worry, now you can find Form Submissions directly in the Appointment Modal, ensuring information is available to you.

Calendars and Appointments
Appointment Modal in Side Drawer

Appointment Modal in Side Drawer

Appointment Modal in Side DrawerRaichel.ai
Published on: 03/04/2025

Editing your appointment should be a quick and easy action without disrupting your work. This improvement will help you increase your productivity when editing appointments.

Calendars and Appointments