Image Attachments in Review Requests

Image Attachments in Review Requests

Email and SMS Marketing/Campaigns| Review Management
November 18, 2025•1 min read

Review requests let you connect with your customers and improve your business. However, review requests supported only one static image (usually a logo) via MMS, which could feel limiting. With this update, users can now dynamically upload and send images. Let’s check how to use it!

⭐️How To Include Image Attachments in Review Requests?

  1. Head to the Overview tab inside the Reputation tab and click Send Review Request.

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  2. Select the contact you’ll be sending the review request to.

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  3. Select your sending modes; to include images, you must choose either email or SMS.

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  4. Click Upload Photos to attach up to 5 images from your desktop.

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⭐️Why Is This Feature Beneficial To Your Company?

  • Increased Appeal: Personalize outreach with real-time, contextual visuals that increase engagement and customer trust

  • Improved Response Rates: Drive higher review response rates, especially in industries such as home services, maintenance, and beauty care.

  • Easy Content Targeting: Clue customers to which specific product you want highlighted, using the images to influence their output subtly.

Using this feature, you no longer have to limit yourself to pre-set branding assets, allowing you to create visually appealing and interesting review requests that encourage customers to interact with your business. We hope you enjoy it!

review requestionreputationimage attachmentsreviewreviews
Raichel.ai, founded by Angela Bryant, empowers entrepreneurs with intelligent automation and customer relationship management (CRM) tools designed to elevate engagement and streamline business operations. At the heart of our platform is Raichel, our 24/7 AI Agent, who answers calls, handles FAQs, books appointments, and nurtures client relationships — all in real time. Our all-in-one system also features automated marketing campaigns, a unified communications hub, and smart scheduling, giving businesses the power to grow efficiently with less stress. Guided by our core values — integrity, commitment, value-centric service, and unwavering support — Raichel.ai is more than just software. We’re your partner in building a thriving business, offering the tools and personalized service you need to succeed with confidence.

Raichel.ai

Raichel.ai, founded by Angela Bryant, empowers entrepreneurs with intelligent automation and customer relationship management (CRM) tools designed to elevate engagement and streamline business operations. At the heart of our platform is Raichel, our 24/7 AI Agent, who answers calls, handles FAQs, books appointments, and nurtures client relationships — all in real time. Our all-in-one system also features automated marketing campaigns, a unified communications hub, and smart scheduling, giving businesses the power to grow efficiently with less stress. Guided by our core values — integrity, commitment, value-centric service, and unwavering support — Raichel.ai is more than just software. We’re your partner in building a thriving business, offering the tools and personalized service you need to succeed with confidence.

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