Mandatory & Customizable Message Field in Chat Widgets

Mandatory & Customizable Message Field in Chat Widgets

Conversations| Funnels & Websites
September 29, 2025•1 min read

Having a chat widget on your website is a surefire way to capture leads, as it provides an easy way for them to connect with your business without leaving the page. To increase its effectiveness, we’ve added a mandatory message that provides customers with an easy way to start interacting. Come check it out.

⭐️ How To Use The Message Field?

  1. First, navigate to the Chat Widget tab inside the Sites section and create or edit a widget.

    1

  2. Switch to the Chat Window tab and open the Title & Intro section.

    2

  3. Customize the message as needed; this can be edited by the customers when using the chat widget.

    3

  4. Once you’re satisfied with the widget, click Save at the top right corner.

    4

⭐️Why Is This Feature Beneficial To Your Company?

  • Increased Efficiency: By using this field, you ensure that contact details are saved directly in the CRM, rather than in the chat transcript. Additionally, providing immediate context when revisiting the conversation.

  • Reduced Friction: Pre-filled messages make it easier to start a conversation by providing a starting point that can be edited, leading to increased engagement.

  • Enhanced Lead Qualification: Pre-filled messages can prompt users to provide specific details, helping to qualify leads more effectively.

With this Message Field, you can guide users on how to interact with your chat widget and start conversations. Thus, increasing the total leads your Chat Widget captures. We hope you enjoy it.

Chat widgetfunnelwebsitesitechat
Raichel.ai, founded by Angela Bryant, empowers entrepreneurs with intelligent automation and customer relationship management (CRM) tools designed to elevate engagement and streamline business operations. At the heart of our platform is Raichel, our 24/7 AI Agent, who answers calls, handles FAQs, books appointments, and nurtures client relationships — all in real time. Our all-in-one system also features automated marketing campaigns, a unified communications hub, and smart scheduling, giving businesses the power to grow efficiently with less stress. Guided by our core values — integrity, commitment, value-centric service, and unwavering support — Raichel.ai is more than just software. We’re your partner in building a thriving business, offering the tools and personalized service you need to succeed with confidence.

Raichel.ai

Raichel.ai, founded by Angela Bryant, empowers entrepreneurs with intelligent automation and customer relationship management (CRM) tools designed to elevate engagement and streamline business operations. At the heart of our platform is Raichel, our 24/7 AI Agent, who answers calls, handles FAQs, books appointments, and nurtures client relationships — all in real time. Our all-in-one system also features automated marketing campaigns, a unified communications hub, and smart scheduling, giving businesses the power to grow efficiently with less stress. Guided by our core values — integrity, commitment, value-centric service, and unwavering support — Raichel.ai is more than just software. We’re your partner in building a thriving business, offering the tools and personalized service you need to succeed with confidence.

Back to Blog