Notifications for Disconnected Calendar & Video Integrations

Notifications for Disconnected Calendar & Video Integrations

December 03, 20251 min read

Calendar or video conferencing integration disconnection will lead to missed bookings, missing video conferencing links, or confusion if not noticed by users. To help you stay connected, we’ve introduced a series of smart reminders that work smoothly. Let’s check what has changed!

⭐️How Will These Changes Affect You?:

  • Automated Cadence: If a calendar or video conferencing tool integration disconnects, users will receive prompts on Day 1, 3, 7, and 14, encouraging them to reconnect. After Day 14, notifications stop automatically.

    a
  • Channel Preference: The notification channels (email, SMS, push) depend on the user’s notification settings.

    b
  • Auto-Cancel on Reconnection: As soon as the user reconnects their integration, all pending reminders are cancelled, removing unnecessary follow-ups.

    c

⭐️How To Configure The Notification Channels?

The notification channel greatly impacts your reconnection speed, so let’s learn how to customize it.

  1. Head to the Notifications tab inside the My Profile section of your settings.

    1
  2. Locate the Calendar Notifications and check the box next to the channels you want to be notified on.

    2
  3. Click Save at the bottom right.

    3

This will help you ensure you’re in control of your calendar and video integrations, making it easier to maintain smooth bookings. We hope you enjoy it!

Raichel.ai, founded by Angela Bryant, empowers entrepreneurs with intelligent automation and customer relationship management (CRM) tools designed to elevate engagement and streamline business operations. At the heart of our platform is Raichel, our 24/7 AI Agent, who answers calls, handles FAQs, books appointments, and nurtures client relationships — all in real time. 

Our all-in-one system also features automated marketing campaigns, a unified communications hub, and smart scheduling, giving businesses the power to grow efficiently with less stress. Guided by our core values — integrity, commitment, value-centric service, and unwavering support — Raichel.ai is more than just software. We’re your partner in building a thriving business, offering the tools and personalized service you need to succeed with confidence.

Raichel.ai

Raichel.ai, founded by Angela Bryant, empowers entrepreneurs with intelligent automation and customer relationship management (CRM) tools designed to elevate engagement and streamline business operations. At the heart of our platform is Raichel, our 24/7 AI Agent, who answers calls, handles FAQs, books appointments, and nurtures client relationships — all in real time. Our all-in-one system also features automated marketing campaigns, a unified communications hub, and smart scheduling, giving businesses the power to grow efficiently with less stress. Guided by our core values — integrity, commitment, value-centric service, and unwavering support — Raichel.ai is more than just software. We’re your partner in building a thriving business, offering the tools and personalized service you need to succeed with confidence.

Back to Blog