SYSTEM UPDATES, NEW FEATURES,

IMPROVED TOOLS AND GUIDES

Discover what’s new, what’s improved, and how to use it—all in one place.

We’re dedicated to keeping you up-to-date and elevating your learning experience.

Be sure to bookmark this page - https://Raichel.ai/blogs

and visit often to see how we're continuously working to support your success.

Home Button = most recent post

Home Button = most recent post

NOTE: Before using the search bar, tap Home first.

This refreshes the feed so you’re searching our entire library of updates.

NOTE: Before using the search bar,

tap Home first. This refreshes the

feed so you’re searching

our entire library of updates.

WhatsApp Calendar Notifications

WhatsApp Calendar Notifications

WhatsApp Calendar NotificationsRaichel.ai
Published on: 08/12/2025

As your business grows, you will want to connect with customers worldwide. Your calendar notifications are no exception. So, we’ve added a new channel to your calendar notifications, helping you reach those who prioritize WhatsApp chats. Let’s check how to use it!

ConversationsCalendars and Appointments
Notifications for Disconnected Calendar & Video Integrations

Notifications for Disconnected Calendar & Video Integrations

Notifications for Disconnected Calendar & Video IntegrationsRaichel.ai
Published on: 03/12/2025

Calendar or video conferencing integration disconnection will lead to missed bookings, missing video conferencing links, or confusion if not noticed by users. To help you stay connected, we’ve introduced a series of smart reminders that work smoothly. Let’s check what has changed!

IntegrationsCalendars and Appointments
Payments Tab in Appointment Modal

Payments Tab in Appointment Modal

Payments Tab in Appointment ModalRaichel.ai
Published on: 27/08/2025

Managing attendance fees, reservation deposits, and other calendar-related payments has never been easier. Now, you can directly access the payment history and collection for an appointment inside its modal. Let’s check it out!

Product Payment InvoiceCalendars and Appointments
Book Appointments with Contact’s Assigned User

Book Appointments with Contact’s Assigned User

Book Appointments with Contact’s Assigned UserRaichel.ai
Published on: 15/07/2025

Your conversation AI helps you manage customer needs, including appointment booking. However, when using Round Robin calendars, the random appointment owner can be jarring for customers and create confusion. So, we’ve added an override option to minimize those effects. Let’s check it out!

AI AgentCalendars and Appointments