Send Bot to Sleep After Workflow or Manual Messages

Send Bot to Sleep After Workflow or Manual Messages

Workflows and Automations| AI Agent| Conversations
February 06, 2026•1 min read

Previously, the bot would automatically wake up after 48 hours. However, these could cause random messages to fire in the middle of a conversation. With this update, we’re giving you full control to ensure the bot never reactivates unless you explicitly choose to do so. Let’s learn how to modify it!

⭐️How to Send Your Bot to Sleep After a Workflow or Manual Message?

  1. Head to the Conversation AI tab in the AI Agents section, then click the three-dot icon next to your desired agent to edit it.

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  2. In the Bot Settings, enable “Send Bot to sleep when I send a message manually or through workflow”.

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  3. Check the box and set a time if you want the bot to wake up automatically. Otherwise, uncheck the box to turn it off.

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  4. Finally, save your changes.

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⭐️Why Is This Feature Beneficial To Your Company?

  • Smooth Conversation Management: This update prevents bots from interrupting manual conversations, helping you maintain full human control over sensitive or high-touch interactions.

  • Reactivation Accuracy: Avoid unexpected bot reactivation after workflows or admin messages by using this feature, ensuring AI-to-human hand-offs work as intended.

  • Increased Configuration Flexibility: This update lets you pause or restart the bot when it makes the most sense for your business.

Now, you can make reactivation times your own, creating predictable experiences and simplifying human takeover without losing the benefits of Conversation AI responses. We hope you enjoy it!

workflowsconversation AIbotAI Agent
Raichel.ai, founded by Angela Bryant, empowers entrepreneurs with intelligent automation and customer relationship management (CRM) tools designed to elevate engagement and streamline business operations. At the heart of our platform is Raichel, our 24/7 AI Agent, who answers calls, handles FAQs, books appointments, and nurtures client relationships — all in real time. Our all-in-one system also features automated marketing campaigns, a unified communications hub, and smart scheduling, giving businesses the power to grow efficiently with less stress. Guided by our core values — integrity, commitment, value-centric service, and unwavering support — Raichel.ai is more than just software. We’re your partner in building a thriving business, offering the tools and personalized service you need to succeed with confidence.

Raichel.ai

Raichel.ai, founded by Angela Bryant, empowers entrepreneurs with intelligent automation and customer relationship management (CRM) tools designed to elevate engagement and streamline business operations. At the heart of our platform is Raichel, our 24/7 AI Agent, who answers calls, handles FAQs, books appointments, and nurtures client relationships — all in real time. Our all-in-one system also features automated marketing campaigns, a unified communications hub, and smart scheduling, giving businesses the power to grow efficiently with less stress. Guided by our core values — integrity, commitment, value-centric service, and unwavering support — Raichel.ai is more than just software. We’re your partner in building a thriving business, offering the tools and personalized service you need to succeed with confidence.

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