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AI Actions in Workflows

AI Actions in Workflows

AI Actions in WorkflowsRaichel.ai
Published on: 14/01/2026

We’ve improved the functionality of AI Actions and reorganized how they are spread in your workflow menu to minimize confusion between AI Builder Conversation AI settings and other AI-powered features in workflows. Let's check how it looks now.

Workflows and AutomationsAI Agent
AI Schedule in Conversations

AI Schedule in Conversations

AI Schedule in ConversationsRaichel.ai
Published on: 23/12/2025

Timing your emails right makes all the difference in whether customers will respond or ignore you. We’ve introduced AI Schedule to provide you with a smarter way to schedule your emails for maximum engagement. Let’s learn how to use it!

Email and SMS Marketing/CampaignsAI AgentConversations
Add Chat Widgets to Client Portal

Add Chat Widgets to Client Portal

Add Chat Widgets to Client PortalRaichel.ai
Published on: 06/08/2025

Courses and communities involve numerous customer interactions, making them a significant venue for questions. Adding a convenient way to connect with help is key to maintaining customer satisfaction, and what better way than your Chat Widget!

AI Agent
Book Appointments with Contact’s Assigned User

Book Appointments with Contact’s Assigned User

Book Appointments with Contact’s Assigned UserRaichel.ai
Published on: 15/07/2025

Your conversation AI helps you manage customer needs, including appointment booking. However, when using Round Robin calendars, the random appointment owner can be jarring for customers and create confusion. So, we’ve added an override option to minimize those effects. Let’s check it out!

AI AgentCalendars and Appointments