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Email Support in Conversation AI

Email Support in Conversation AI

Email Support in Conversation AIRaichel.ai
Published on: 11/04/2026

Conversation AI can now help respond to incoming emails with the same intelligence and personalization available across other chat channels, including support for email-specific features. Let's check the changes!

Email and SMS Marketing/CampaignsAI AgentConversations
Services Calendar Support in Conversation AI

Services Calendar Support in Conversation AI

Services Calendar Support in Conversation AIRaichel.ai
Published on: 11/04/2026

Now you can book appointments in Services Calendar directly through chat using Conversation AI across all supported channels, SMS, Live Chat, Facebook, Instagram, and WhatsApp. Let's check the improvement!

AI AgentConversationsCalendars and Appointments
Response Style Settings for Conversation AI

Response Style Settings for Conversation AI

Response Style Settings for Conversation AIRaichel.ai
Published on: 11/03/2026

Having control over how long and detailed your bot’s replies are can greatly improve your customers' experience. With this new feature, you can choose between concise, balanced, or detailed responses based on your business needs. Let's learn how to use it!

AI AgentConversations
All-in-One Chat Filter Added to Customer Replied Trigger

All-in-One Chat Filter Added to Customer Replied Trigger

All-in-One Chat Filter Added to Customer Replied TriggerRaichel.ai
Published on: 10/03/2026

Previously, All-in-One Chat replies were not clearly distinguishable, requiring separate Chat Widget or Live Chat triggers, which made setup confusing. So, we’ve introduced this filter selection for cleaner automation. Let's check it out!

Workflows and AutomationsAI AgentConversations