Send Conversation AI Bot to Sleep Options

Send Conversation AI Bot to Sleep Options

AI Agent| Conversations
June 04, 2026•1 min read

We are introducing granular controls for Conversation AI pauses. With this update, the setting “Send bot to sleep when I send a” has been split into two independent options for manual and automatic messages. Let's check the changes out!

⭐️How Do These Changes Affect You?:

  • Manual Messages: Messages sent directly by a user can pause the bot without affecting workflows.

    a

  • Workflow Messages: Messages sent via automations can be sent without unintentionally stopping the bot.

    b

  • Default Behavior: If no changes are made or both options are enabled, the bot will continue to follow the previously configured sleep behavior.

    c

⭐️How To Manage The Conversation AI Sleep Configuration?

Let’s go over how to access and change the Sleep configurations for your Conversation AI bots.

  1. Go to the Conversation AI tab inside the AI Agents and create or edit a bot.

    1

  2. Toggle Manual Message, Workflow Message, or both to enable Bot Sleep.

    2

  3. Check the box next to Reactivate bot after and set the time the AI should wait before restarting.

    3

  4. Once satisfied with your changes, click Save.

    4

This gives users greater flexibility in controlling bot behavior based on how messages are triggered, improving automation precision and reducing unintended bot pauses. We hope you enjoy it!

Conversation AIAI Agent
Raichel.ai

Raichel.ai

Raichel.ai, founded by Angela Bryant, empowers entrepreneurs with intelligent automation and customer relationship management (CRM) tools designed to elevate engagement and streamline business operations. At the heart of our platform is Raichel, our 24/7 AI Agent, who answers calls, handles FAQs, books appointments, and nurtures client relationships — all in real time. Our all-in-one system also features automated marketing campaigns, a unified communications hub, and smart scheduling, giving businesses the power to grow efficiently with less stress. Guided by our core values — integrity, commitment, value-centric service, and unwavering support — Raichel.ai is more than just software. We’re your partner in building a thriving business, offering the tools and personalized service you need to succeed with confidence.

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