Edit Service Appointments

Edit Service Appointments

December 30, 20251 min read

Service appointments help you manage team members, equipment, and location as a single entry in your calendars. However, if you made a mistake, your only option was to start from scratch. Thanks to this update, you can change appointment details without needing to cancel or rebook. Let’s learn how to use it!

⭐️How To Edit Service Appointments?

  1. Navigate to the Calendar View within the Calendars section and click on the appointment you wish to modify.

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  2. Alternatively, access the Appointment List View and click the three-dot icon next to the appointment to open the options.

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  3. On the right side menu, click the pencil icon to access the editing module.

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  4. Make your desired changes to the appointment, then click Save.

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⭐️Why Is This Feature Beneficial To Your Company?

  • Operational Flexibility: This update enables easier accommodation of client requests without requiring rebooking from scratch due to minor errors or updates.

  • Simplified Booking: Duplicate appointments to quickly clone them, make edits, and rebook. Great for rebooking repeat customers.

  • Payment Considerations: Modifying paid appointments remains locked for structural changes, preventing double charges while allowing cloning and date changes.

These changes make it easier to handle last-minute requests, corrections, or changes with minimal friction while retaining contact information and eliminating confusion around payments. We hope you enjoy it!

Raichel.ai, founded by Angela Bryant, empowers entrepreneurs with intelligent automation and customer relationship management (CRM) tools designed to elevate engagement and streamline business operations. At the heart of our platform is Raichel, our 24/7 AI Agent, who answers calls, handles FAQs, books appointments, and nurtures client relationships — all in real time. 

Our all-in-one system also features automated marketing campaigns, a unified communications hub, and smart scheduling, giving businesses the power to grow efficiently with less stress. Guided by our core values — integrity, commitment, value-centric service, and unwavering support — Raichel.ai is more than just software. We’re your partner in building a thriving business, offering the tools and personalized service you need to succeed with confidence.

Raichel.ai

Raichel.ai, founded by Angela Bryant, empowers entrepreneurs with intelligent automation and customer relationship management (CRM) tools designed to elevate engagement and streamline business operations. At the heart of our platform is Raichel, our 24/7 AI Agent, who answers calls, handles FAQs, books appointments, and nurtures client relationships — all in real time. Our all-in-one system also features automated marketing campaigns, a unified communications hub, and smart scheduling, giving businesses the power to grow efficiently with less stress. Guided by our core values — integrity, commitment, value-centric service, and unwavering support — Raichel.ai is more than just software. We’re your partner in building a thriving business, offering the tools and personalized service you need to succeed with confidence.

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