Increased Bot Message Limit per Conversation

Increased Bot Message Limit per Conversation

February 04, 20261 min read

Previously, bots frequently hit the message limit, causing conversations to stop and requiring manual admin intervention. So, we’ve raised the limit from 25 to 100 messages, allowing bots to continue longer, more complex conversations without stopping unexpectedly. Let’s check how to modify it!

⭐️How to Increase The Bot Message Limit per Conversation?

  1. Head to the Conversation AI tab in the AI Agents section, then click the three-dot icon next to your desired agent to edit it.

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  2. In the Bot Settings, navigate to “Maximum messages a Bot can send in a Conversation” inside the Advanced Settings.

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  3. Set a value between 1 and 100.

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  4. Finally, save your changes.

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⭐️Why Is This Feature Beneficial To Your Company?

  • Improved Efficacy: The higher limit helps you take a hands-off approach to conversations, helping you provide faster responses without intervention.

  • Automation Reliability: This provides you with better support for longer, more complex AI-driven interactions that can be implemented at scale.

  • Natural Experiences: This update will greatly reduce unexpected conversation drop-offs, resulting in more natural interactions for your customers.

The new message limit applies automatically to all Prompt-based bots and Form-based bots, and all other behavior remains unchanged, making it easy to raise the message cap. We hope you enjoy it!

Raichel.ai, founded by Angela Bryant, empowers entrepreneurs with intelligent automation and customer relationship management (CRM) tools designed to elevate engagement and streamline business operations. At the heart of our platform is Raichel, our 24/7 AI Agent, who answers calls, handles FAQs, books appointments, and nurtures client relationships — all in real time. 

Our all-in-one system also features automated marketing campaigns, a unified communications hub, and smart scheduling, giving businesses the power to grow efficiently with less stress. Guided by our core values — integrity, commitment, value-centric service, and unwavering support — Raichel.ai is more than just software. We’re your partner in building a thriving business, offering the tools and personalized service you need to succeed with confidence.

Raichel.ai

Raichel.ai, founded by Angela Bryant, empowers entrepreneurs with intelligent automation and customer relationship management (CRM) tools designed to elevate engagement and streamline business operations. At the heart of our platform is Raichel, our 24/7 AI Agent, who answers calls, handles FAQs, books appointments, and nurtures client relationships — all in real time. Our all-in-one system also features automated marketing campaigns, a unified communications hub, and smart scheduling, giving businesses the power to grow efficiently with less stress. Guided by our core values — integrity, commitment, value-centric service, and unwavering support — Raichel.ai is more than just software. We’re your partner in building a thriving business, offering the tools and personalized service you need to succeed with confidence.

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