SYSTEM UPDATES, NEW FEATURES,

IMPROVED TOOLS AND GUIDES

Discover what’s new, what’s improved, and how to use it—all in one place.

We’re dedicated to keeping you up-to-date and elevating your learning experience.

Be sure to bookmark this page - https://Raichel.ai/blogs

and visit often to see how we're continuously working to support your success.

Home Button = most recent post

Home Button = most recent post

NOTE: Before using the search bar, tap Home first.

This refreshes the feed so you’re searching our entire library of updates.

NOTE: Before using the search bar,

tap Home first. This refreshes the

feed so you’re searching

our entire library of updates.

Internal Chat for Team Communication

Internal Chat for Team Communication

Internal Chat for Team CommunicationRaichel.ai
Published on: 23/04/2025

Internal communications are as important to running your business as reaching out to customers. With this new feature, you can seamlessly coordinate with your team while attending to customer needs.

Workflows and AutomationsConversations
Taxes & Discounts on Text2Pay

Taxes & Discounts on Text2Pay

Taxes & Discounts on Text2PayRaichel.ai
Published on: 03/04/2025

The Text2Pay option allows you to collect payment quickly via text message. This feature could feel incomplete since it could handle only simple payments. However, we’ve made some changes to boost its usability.

Workflows and Automations
Conversation AI Response Info

Conversation AI Response Info

Conversation AI Response InfoRaichel.ai
Published on: 27/02/2025

Training your Conversation AI Bot to reflect your voice is an ongoing process. As it learns and evolves, continuous monitoring of its interactions with customers remains essential.

Workflows and AutomationsAI AgentConversations
Stop Bot Action

Stop Bot Action

Stop Bot ActionRaichel.ai
Published on: 21/02/2025

Your conversation bot helps you carry customer interactions with less effort. However, when a specific phrase or condition is met that would normally cause you to end the conversation how do you teach the bot to stop? With this new action, you can create an auto-stop when these conditions are met, such as the customer saying goodbye.

Workflows and Automations