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Pipeline Improvements

Pipeline Improvements

Pipeline ImprovementsRaichel.ai
Published on: 10/04/2026

Pipelines are a crucial tool in your CRM, making customer organization efficient and follow-ups consistent. However, it needed a small revamp to increase efficiency and maintain a consistent experience across views. Let's check the changes!

CRM and Pipelines
Fathom Actions & Triggers

Fathom Actions & Triggers

Fathom Actions & TriggersRaichel.ai
Published on: 09/04/2026

Fathom automatically transcribes and summarizes. Since this information is critical to customer relationships, we’ve added a connection to it in workflows to help you easily include this data in the CRM. Let's learn how!

Workflows and AutomationsCRM and Pipelines
Custom Fields & Folders UI Revamp

Custom Fields & Folders UI Revamp

Custom Fields & Folders UI RevampRaichel.ai
Published on: 09/04/2026

Custom fields are an essential tool to gather specific customer information that goes beyond standard data points. To help you make the most out of this tool, we’ve made some improvements to how the fields are organized, created, and managed. Let's check the changes!

CRM and PipelinesGeneral
Notes in Contacts

Notes in Contacts

Notes in ContactsRaichel.ai
Published on: 28/03/2026

The Notes tab allows you to record additional information for each contact, making it easy to note details and follow through. We’ve updated them to boost their power and make them more structured, searchable, and actionable. Let's check the changes!

CRM and Pipelines