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NOTE: Before using the search bar,

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WhatsApp Media Retention

WhatsApp Media Retention

WhatsApp Media RetentionRaichel.ai
Published on: 19/01/2026

Files shared on WhatsApp, such as photos and documents, are often critical to customer conversations. Until now, these files could disappear automatically due to built-in limitations. With this release, all WhatsApp media are now automatically stored in the CRM for up to 1 year, with the option for additional manual saving. Let’s check how to use it!

Conversations
WhatsApp Calendar Notifications

WhatsApp Calendar Notifications

WhatsApp Calendar NotificationsRaichel.ai
Published on: 08/12/2025

As your business grows, you will want to connect with customers worldwide. Your calendar notifications are no exception. So, we’ve added a new channel to your calendar notifications, helping you reach those who prioritize WhatsApp chats. Let’s check how to use it!

ConversationsCalendars and Appointments