SYSTEM UPDATES, NEW FEATURES, AND IMPROVED TOOLS

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Announcement Channel for Communities

Raichel.ai

Published on: 14/03/2025

Communities are a place for customers to interact with each other and put their thoughts out there. However, you’ll find there’s information you need to share with community members without running the risk of it getting lost. With Announcement Channels, you can create a space to share all important information uninterrupted.

Workflows and Automations

Move Posts to a Different Channel

Raichel.ai

Published on: 24/01/2025

Keeping your communities active and accessible is key to engaging prospective or returning customers and fostering brand loyalty. However, managing multiple channels can sometimes lead to mistakes, like posting to the wrong one. This update is designed to eliminate those issues and streamline your process.

Workflows and Automations

Private Channel Trigger & Actions for Communities

Raichel.ai

Published on: 16/10/2024

A key element to keep your communities active and engaged is quickly granting access to members. The most efficient way to achieve this is by setting a Workflow to do it for you. You can easily keep the ball rolling with the new Private Channel Trigger & Actions. These will allow you to grant access and follow up with members as needed.

Workflows and Automations