SYSTEM UPDATES, NEW FEATURES,

IMPROVED TOOLS AND GUIDES

Discover what’s new, what’s improved, and how to use it—all in one place.

We’re dedicated to keeping you up-to-date and elevating your learning experience.

Be sure to bookmark this page - https://Raichel.ai/blogs

and visit often to see how we're continuously working to support your success.

Home Button = most recent post

Home Button = most recent post

NOTE: Before using the search bar, tap Home first.

This refreshes the feed so you’re searching our entire library of updates.

NOTE: Before using the search bar,

tap Home first. This refreshes the

feed so you’re searching

our entire library of updates.

Duplicate Management in Contacts

Duplicate Management in Contacts

Duplicate Management in ContactsRaichel.ai
Published on: 27/10/2025

Duplicate contacts can cost you a lot of money, generate confusion, and increase customer churn. So, we’ve added a new tool to make it easier than ever to manage duplicate contacts, which will help you reduce the manual effort of finding and merging contacts. Let’s check how to use it!

CRM and Pipelines
Contact-Linked Appointment Notes

Contact-Linked Appointment Notes

Contact-Linked Appointment NotesRaichel.ai
Published on: 19/06/2025

Adding notes to your appointments helps you connect with customers and bring them a better experience. However, the notes are specific to each contact, so this improvement makes the experience smoother by keeping the notes attached across modules.

CRM and PipelinesCalendars and Appointments
Document Management in Contacts & Client Portal

Document Management in Contacts & Client Portal

Document Management in Contacts & Client PortalRaichel.ai
Published on: 14/05/2025

The Client Portal is the best way for your contacts to interact with your digital products. It is an easy-to-use interface for accessing your content. We’ve added this ease when sharing files with your customers. Let’s check it out.

Documents and Contracts
Activity Section Upgrade in Contacts

Activity Section Upgrade in Contacts

Activity Section Upgrade in ContactsRaichel.ai
Published on: 06/05/2025

The activity section of the Contact cards helps you track their interactions with your system, however, it could feel cluttered. So, we’ve fully redesigned it, making it easier to monitor activity with faster load times and constant updating.

Workflows and Automations