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Raichel.aiTraining your Conversation AI Bot to reflect your voice is an ongoing process. As it learns and evolves, continuous monitoring of its interactions with customers remains essential.
Raichel.aiYour conversation bot helps you carry customer interactions with less effort. However, when a specific phrase or condition is met that would normally cause you to end the conversation how do you teach the bot to stop? With this new action, you can create an auto-stop when these conditions are met, such as the customer saying goodbye.
Raichel.aiWe’re excited to announce Internal Comments and Mentions in Conversations! This tool allows for easy communication with your team inside the contact conversations by adding private, internal comments that help you and your team collaborate and manage conversations more effectively.
Raichel.aiWhen managing multiple representatives or departments communications might get confusing for customers. The best way to avoid that is by using different numbers for each. However, even if using this tool you need to select the number in SMS. This is why we’re happy to
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