SYSTEM UPDATES, NEW FEATURES, AND IMPROVED TOOLS

Stay informed with the latest updates and functionalities as they're released.

This site covers new features, software improvements, and important

announcements to help you make the most of our platform and optimize your business processes.

We’re dedicated to keeping you up-to-date and elevating your learning experience.

Be sure to bookmark this page - https://Raichel.ai/blogs

and visit often to see how we're continuously working to support your success.

To help you find what you are looking for,

we have created three options...

1️⃣

Want to see our most recent updates and improved tools?

Click the 🏠(home button) to view our most recent posts 👉

2️⃣

1️⃣

Want to see our most recent updates and improved tools? Click the 🏠(home button) to view our most recent posts

2️⃣

Have a specific topic in mind?

Browse by category—just click one of the blue category buttons to explore related posts.

3️⃣

3️⃣

Looking for something specific?

Use the search bar to find topics like “domains” or “payments”—our library will handle the rest.

Note: To search the entire blog library, make sure you're on the Home page. Click the Home button first before searching.

Voicemail Detection Added To IVR For Better Call Routing

Voicemail Detection Added To IVR For Better Call Routing

Voicemail Detection Added To IVR For Better Call RoutingRaichel.ai
Published on: 12/04/2024

A small real estate agency uses the CRM's voicemail detection feature to automate its call handling process. When a client's call reaches voicemail, the system automatically sends a personalized text message with available appointment slots, ensuring swift follow-up and engagement.

Workflows and Automations
Send IVR Calls To Multiple Team Members

Send IVR Calls To Multiple Team Members

Send IVR Calls To Multiple Team MembersRaichel.ai
Published on: 29/01/2024

Introducing an impactful enhancement to our CRM's Workflow Builder – a new feature empowering your business with multi-person call connections in the IVR system. Now, effortlessly route incoming calls to multiple team members simultaneously for streamlined communication and faster response times.

Workflows and Automations