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Voicemail Tab on Dialer

Voicemail Tab on Dialer

Voicemail Tab on DialerRaichel.ai
Published on: 13/11/2025

Managing big call influxes is more than just picking up the phone; you will also need an easy way to review messages when your line is busy. So, we’ve simplified voicemails by introducing a single Voicemail tab on the web dialer with searchable lists, playable audio, transcriptions, and one-click follow-ups. Let’s check how to use it!

CRM and PipelinesConversations
Voicemail Detection Added To IVR For Better Call Routing

Voicemail Detection Added To IVR For Better Call Routing

Voicemail Detection Added To IVR For Better Call RoutingRaichel.ai
Published on: 12/04/2024

A small real estate agency uses the CRM's voicemail detection feature to automate its call handling process. When a client's call reaches voicemail, the system automatically sends a personalized text message with available appointment slots, ensuring swift follow-up and engagement.

Workflows and Automations
IVR Enhancements | Added Say Play Option To Record Voicemail Action

IVR Enhancements | Added Say Play Option To Record Voicemail Action

IVR Enhancements | Added Say Play Option To Record Voicemail ActionRaichel.ai
Published on: 03/01/2024

Exciting news for our CRM users! We've just enhanced our IVR system to make recording even easier – introducing the ability to play a beep before recording and add personalized voicemail instructions. This streamlined feature ensures a smoother workflow, saving you time and effort in managing your IVR processes.

Workflows and AutomationsAI AgentIntegrationsConversations