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Voicemail Detection Added To IVR For Better Call Routing

Voicemail Detection Added To IVR For Better Call Routing

Voicemail Detection Added To IVR For Better Call RoutingRaichel.ai
Published on: 12/04/2024

A small real estate agency uses the CRM's voicemail detection feature to automate its call handling process. When a client's call reaches voicemail, the system automatically sends a personalized text message with available appointment slots, ensuring swift follow-up and engagement.

Workflows and Automations
IVR Enhancements | Added Say Play Option To Record Voicemail Action

IVR Enhancements | Added Say Play Option To Record Voicemail Action

IVR Enhancements | Added Say Play Option To Record Voicemail ActionRaichel.ai
Published on: 03/01/2024

Exciting news for our CRM users! We've just enhanced our IVR system to make recording even easier – introducing the ability to play a beep before recording and add personalized voicemail instructions. This streamlined feature ensures a smoother workflow, saving you time and effort in managing your IVR processes.

Workflows and AutomationsAI AgentIntegrationsConversations