SYSTEM UPDATES, NEW FEATURES, AND IMPROVED TOOLS

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Transfer Bot Action in Conversation AI

Transfer Bot Action in Conversation AI

Transfer Bot Action in Conversation AIRaichel.ai
Published on: 27/05/2025

Your Conversation AI is a powerful assistant for conversation management. Providing you with a team even if you're a one-person business. This new feature offers the personalization of using multiple Conversation bots without information blocks, by transferring chats across agents to provide specialized attention.

Workflows and AutomationsAI AgentConversations
Separate During & Post Call Actions in Voice AI

Separate During & Post Call Actions in Voice AI

Separate During & Post Call Actions in Voice AIRaichel.ai
Published on: 22/05/2025

Your AI agents help you automate conversations with specific actions. Managing your Voice AI actions has never been easier. We’ve refreshed the UI to give you a cleaner, more intuitive experience that separates what happens during and after the call for added flexibility.

Workflows and AutomationsAI Agent
Custom Actions for Voice AI

Custom Actions for Voice AI

Custom Actions for Voice AIRaichel.ai
Published on: 16/05/2025

Your Voice AI Agents are a powerful tool for managing customer calls within the system. And now, the capabilities of this smart assistant have expanded even further! You can easily enable your AI agents to interact with external systems during conversations using Webhook integrations. Let’s check it out!

Workflows and AutomationsAI Agent
Create Draft Estimates using Workflows

Create Draft Estimates using Workflows

Create Draft Estimates using WorkflowsRaichel.ai
Published on: 22/04/2025

Estimates are an awesome way to move customers along and get them to acquire your services, which can be automated with your Workflows. But what if you need to make last minute changes? We’re glad to introduce that option!

Workflows and AutomationsProduct Payment InvoiceDocuments and Contracts