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Raichel.aiManaging big call influxes is more than just picking up the phone; you will also need an easy way to review messages when your line is busy. So, we’ve simplified voicemails by introducing a single Voicemail tab on the web dialer with searchable lists, playable audio, transcriptions, and one-click follow-ups. Let’s check how to use it!
Raichel.aiYour team is made up of multiple people, so you can’t always guarantee an incoming call is answered by the right person. In those situations, you would simply transfer the call over, which wasn’t possible on the Mobile App. However, we’re glad to announce that’s no longer the case!
Raichel.aiYour Dialer is a powerful tool that allows you to contact customers. But, what if you need to redirect an incoming call? Or if you want it to refresh automatically? We’ve made a few improvements to the dialer, which allows you to access new features.
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