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NOTE: Before using the search bar, tap Home first. This refreshes the feed so you’re searching our entire library of updates.

NOTE: Before using the search bar,

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our entire library of updates.

Notes in Contacts

Notes in Contacts

Notes in ContactsRaichel.ai
Published on: 28/03/2026

The Notes tab allows you to record additional information for each contact, making it easy to note details and follow through. We’ve updated them to boost their power and make them more structured, searchable, and actionable. Let's check the changes!

CRM and Pipelines
Notes for Custom Objects

Notes for Custom Objects

Notes for Custom ObjectsRaichel.ai
Published on: 25/03/2026

Notes help you easily keep track of small details and special requirements, putting these points down in an accessible format so your teams always have the full picture right where they need it. And now, you can add them to your Custom Objects. Let's learn how to use them!

Custom Objects
Contact-Linked Appointment Notes

Contact-Linked Appointment Notes

Contact-Linked Appointment NotesRaichel.ai
Published on: 19/06/2025

Adding notes to your appointments helps you connect with customers and bring them a better experience. However, the notes are specific to each contact, so this improvement makes the experience smoother by keeping the notes attached across modules.

CRM and PipelinesCalendars and Appointments
Notes Experience

Notes Experience

Notes ExperienceRaichel.ai
Published on: 11/02/2025

When you need to record internal information without notifying the contact, the best place to do so is 'Notes.' However, we saw opportunities to enhance how you find your notes and improve efficiency. So, we’re happy to introduce a few improvements that will take your collaboration and organization to the next level.

Workflows and Automations