Add Notes to Appointments

Add Notes to Appointments

November 02, 20241 min read

Adding extra information is always beneficial, it allows you to ensure everyone on the team is on the same page, requests are met and special instructions are respected. Appointments are one of the key places where those notes are needed, and we are happy to announce now you can add them directly! Let’s look into how they work.

⭐️What Changes Can You Expect?

  • Appointment Modal: You can view, edit, and delete notes inside the appointment pop-up, including notes the customers added during booking.

    a
  • Contacts and Conversations: The Notes section will now include the appointment notes your team has added.

    b
  • Third-Party Notes: Notes added through two-way sync for third-party calendars (like Google or Outlook) will be automatically reflected in the system.

c

⭐️How To Add Notes to Appointments?

  1. Navigate to the Calendars tab and click on the Appointment you want to add notes to.

    1
  2. Open the Notes tab, then click on Add Note.

    2
  3. Type the information, and hit Save.

    3
  4. Notes will show the initials of the user who added them and the timestamp. You can also edit or delete notes as needed.

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Adding notes to your appointments will help you keep your team informed, satisfy customers, and meet all needs.

Raichel.ai, founded by Angela Bryant, empowers entrepreneurs with intelligent automation and customer relationship management (CRM) tools designed to elevate engagement and streamline business operations. At the heart of our platform is Raichel, our 24/7 AI Agent, who answers calls, handles FAQs, books appointments, and nurtures client relationships — all in real time. 

Our all-in-one system also features automated marketing campaigns, a unified communications hub, and smart scheduling, giving businesses the power to grow efficiently with less stress. Guided by our core values — integrity, commitment, value-centric service, and unwavering support — Raichel.ai is more than just software. We’re your partner in building a thriving business, offering the tools and personalized service you need to succeed with confidence.

Raichel.ai

Raichel.ai, founded by Angela Bryant, empowers entrepreneurs with intelligent automation and customer relationship management (CRM) tools designed to elevate engagement and streamline business operations. At the heart of our platform is Raichel, our 24/7 AI Agent, who answers calls, handles FAQs, books appointments, and nurtures client relationships — all in real time. Our all-in-one system also features automated marketing campaigns, a unified communications hub, and smart scheduling, giving businesses the power to grow efficiently with less stress. Guided by our core values — integrity, commitment, value-centric service, and unwavering support — Raichel.ai is more than just software. We’re your partner in building a thriving business, offering the tools and personalized service you need to succeed with confidence.

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