SYSTEM UPDATES, NEW FEATURES,

IMPROVED TOOLS AND GUIDES

Discover what’s new, what’s improved, and how to use it—all in one place.

We’re dedicated to keeping you up-to-date and elevating your learning experience.

Be sure to bookmark this page - https://Raichel.ai/blogs

and visit often to see how we're continuously working to support your success.

Home Button = most recent post

NOTE: Before using the search bar,

tap Home first. This refreshes the

feed so you’re searching

our entire library of updates.

NOTE: Before using the search bar, tap Home first. This refreshes the feed so you’re searching our entire library of updates.

NOTE: Before using the search bar,

tap Home first. This refreshes the

feed so you’re searching

our entire library of updates.

Goal Event Action

Goal Event Action

Goal Event ActionRaichel.ai
Published on: 23/06/2026

Use Task Status as a Goal Event to move contacts to the right workflow branch when a task is created or completed. See how this new option works!

workflowsautomationtasks createdtaskstasks completed
Add Tasks Without Contacts in Workflows

Add Tasks Without Contacts in Workflows

Add Tasks Without Contacts in WorkflowsRaichel.ai
Published on: 30/09/2025

Managing internal to-dos that aren’t tied to a person inside the CRM was impossible; however, we understand that it's necessary to have a smoothly running business. So, with this update, you can use workflows to automate those tasks thanks to the removal of the “must have a contact” blocker. Let’s check it out!

workflowautomationtasks
Tasks Lists View

Tasks Lists View

Tasks Lists ViewRaichel.ai
Published on: 28/01/2025

The Task List View helps you keep track of all pending items to complete and ensure your customers are taken care of. It’s a vital part of the smooth operation of your business, and we’re happy to announce a few updates that will make it even more convenient for you!

contactstasks
Recurring Tasks

Recurring Tasks

Recurring TasksRaichel.ai
Published on: 30/10/2024

Keeping track of your tasks and setting reminders for their completion helps you concentrate and ensure customer satisfaction. With Recurring Tasks, you can create tasks that need to be completed consistently for the CRM to send you reminders when those completion dates are approaching.

tasksrecurring taskscontacts