SYSTEM UPDATES, NEW FEATURES, AND IMPROVED TOOLS

Stay informed with the latest updates and functionalities as they're released.

This site covers new features, software improvements, and important

announcements to help you make the most of our platform and optimize your business processes.

We’re dedicated to keeping you up-to-date and elevating your learning experience.

Be sure to bookmark this page - https://Raichel.ai/blogs

and visit often to see how we're continuously working to support your success.

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Recent Posts? d sjime➡️

SYSTEM UPDATES, NEW FEATURES, AND IMPROVED TOOLS

Stay informed with the latest updates and enhancements to our platform.

This site covers new features, software improvements, bug fixes, and important

announcements to help you make the most of our tools and optimize your business processes.

Keep up with everything you need to know to ensure a seamless experience

and take advantage of new functionalities as they’re released.

We’re dedicated to keeping you up-to-date and elevating your learning experience.

Be sure to bookmark this page - Raichel.ai/blogs

and visit often to see how we're continuously working to support your success.

Looking for a particular topic?

Let our library find it for you.

Just type in a word, such as website or

email and it will do the searching for you.

Need to see the most recent updates?

Click on HOME BUTTON and it will take you to the most recent updates.

Recent Posts? d⬇️

Multi Call Recordings For IVR

Multi Call Recordings For IVR

Multi Call Recordings For IVRRaichel.ai
Published on: 05/07/2024

When your business receives an IVR call, you can now access multiple call recordings from the reporting tab, enabling you to review and analyze different parts of the conversation to improve customer service.

system update
IVR Calls | In App Calling For Web & Mobile

IVR Calls | In App Calling For Web & Mobile

IVR Calls | In App Calling For Web & MobileRaichel.ai
Published on: 29/05/2024

A business uses the IVR Call Routing Enhancements to ensure all incoming client calls ring on both their office web app and mobile devices, ensuring no important calls are missed.

system update
End IVR Workflow Action

End IVR Workflow Action

End IVR Workflow ActionRaichel.ai
Published on: 04/05/2024

A small business owner using the CRM's IVR system can now set up automated messages to prompt callers to end the call, ensuring a more polished customer experience and freeing up staff time for other tasks.

system update
IVR Actions and Triggers

IVR Actions and Triggers

IVR Actions and TriggersRaichel.ai
Published on: 05/01/2024

Introducing our CRM's groundbreaking Interactive Voice Response (IVR) system—a powerful tool to revolutionize your phone interactions. From personalized welcome messages to seamless call routing and automated appointment handling, our IVR ensures efficient communication, saving you time and enhancing customer engagement.

system update