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Merge Contact Action

Merge Contact Action

Merge Contact ActionRaichel.ai
Published on: 24/03/2026

The Merge Contact action helps you identify duplicate contacts and adds information in the newer contact record to the oldest existing record, cleaning your lists when a contact triggers your workflows. Let's learn how to use it!

Workflows and AutomationsCRM and Pipelines
Connect Call Action with Whisper Message

Connect Call Action with Whisper Message

Connect Call Action with Whisper MessageRaichel.ai
Published on: 20/03/2026

Transferred calls often arrive with zero context, which can cause plenty of issues. To prevent this, we’ve added an optional Call Whisper message to the Connect To Call action. Playing a private “heads-up” message before the caller is connected. Let's check it out!

Workflows and Automations
Airtable Actions & Triggers in Workflows

Airtable Actions & Triggers in Workflows

Airtable Actions & Triggers in WorkflowsRaichel.ai
Published on: 23/09/2025

Airtable can create a database, add records, link tables to one another, collaborate, sort records, and publish views to external websites. So, if you’re a frequent Airtable user who’s starting with your CRM, leverage this update to keep them connected. Let’s learn how!

Workflows and AutomationsCRM and PipelinesIntegrationsDocuments and Contracts
Google Contacts Actions & Triggers

Google Contacts Actions & Triggers

Google Contacts Actions & TriggersRaichel.ai
Published on: 22/09/2025

Connecting your Google contacts or Google Workspace account with your CRM maintains seamless synchronization of contact data between both platforms. Giving you an easy way to access updated information across devices. If you’re a frequent Google service user, this is for you. Let's learn how to use it!

Workflows and AutomationsCRM and PipelinesIntegrations